Refund Policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 14 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.
 

Please note the following exceptions to our return and refund policy:

Below are some examples of common exceptions: 

• Discounted items are final and cannot be returned or exchanged.

• Returned items must be complete / full.
   

To initiate a return, please complete the following steps:

1. Reply to your order confirmation email to request which products you would like to return.

2. Describe why you'd like to return the product.

3. Wait for instructions on how to return.
    

Additional Information:​

• When an item is returned, you may receive back the full amount of the product price but not the shipping or return shipping.

• Contact us at info@vverde.net if you have further questions.